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Job Req ID:  2430
Business:  EBOS Healthcare
Location: 

Wetherill Park, NSW, AU, 2164

Employment Type:  Permanent Full Time

Marketing Ecommerce Lead

About us

EBOS Healthcare is a division of the EBOS Group. With over 5,700 employees in 133 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.


EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

The opportunity:

The Marketing Ecommerce Lead will take ownership of both the Marketing team and the VMS business unit, with P&L responsibility. This person must drive a successful eCommerce business model, transitioning VMS from its current bricks-and-mortar approach to a digitally led, high-velocity sales environment, while taking guidance from the Customer Experience Manager to ensure alignment with customer journey touchpoints and experience standards.

 

What you will do:

  • Lead the Marketing Team and the Vital Medical Telemarketing and Customer Service Team as one aligned function.
  • Own the commercial performance of the Vital Medical Supplies division, including profit and loss accountability, budget oversight, and return on investment.
  • Lead and empower the digital marketing function, setting direction, priorities, and performance expectations.
  • Drive the transformation of EHC and VMS market offerings to strengthen competitiveness and support growth.
  • Transition marketing activity from traditional channels to digital channels, with a strong focus on ecommerce capability and execution.
  • Build team capability and improve performance through coaching, development, and clear accountability.
  • Identify and implement ecommerce initiatives that improve customer experience, conversion, and sales performance across EHC and VMS.
  • Support the shift from a legacy operating model to a digitally led, high-volume sales environment through structured change leadership.
  • Work across teams and stakeholders to align digital strategy, customer experience, and commercial outcomes.

 

What we are looking for:

  • Proven ability to lead and scale eCommerce operations, ideally in tech, FMCG, or other fast-moving sectors
  • Experience with Shopify, digital catalogues, and subscription models for promotions and product visibility
  • Experience with Salesforce metrics, campaign trackers, and quarterly performance reviews
  • Strong financial oversight and budget management skills with the ability to align marketing spend with business outcomes and ROI
  • Expertise in SEO, AI-driven marketing, and automated campaign workflows
  • Familiarity with Salesforce Pardot for lead tracking, customer journey mapping, and automated messaging
  • Ability to map and optimise customer journeys across B2B and B2C channels
  • Experience in website integration, search optimisation, and resource centre development
  • Capable of leading cross-functional teams and integrating legacy structures with a focus on team empowerment, and change adoption across departments
  • End-to-end campaign planning and execution, including flyers, landing pages, EDMs, and reporting
  • Ability to manage supplier partnerships and ensure timely content updates
  • Strengthen customer experience by aligning change efforts with key customer journey touchpoints
  • Build strong relationships with suppliers and align on promotional strategies and product visibility
  • Ensure timely delivery of campaign assets and resolve issues that impact performance or customer experience
  • Must bring cutting-edge thinking, aggression, and volume-driven sales mentality
  • Should challenge traditional practices and support a digital transformation mindset across the business

Benefits
This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Employee Share Plan;
• Company Paid Parental Leave;
• Employee Assistance Program for Mental Health Wellbeing;
• Staff Awards;
• Employee Referral Program;
• Health Insurance Discounts;
• And More.

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to HR@ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

 

How to apply
If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please click ‘APPLY’ now and submit your application.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.

No agency assistance required.

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